Good to know for Organizations

The questions program directors ask most: what happens to members’ personal accounts, what Pro covers, who owns your data, where it’s hosted, and what’s public.

Accounts and Pro

• Personal accounts don’t go away. Members keep their own Smashpoint account and history. Organization matches are stored with the Organization; the player still sees them in their own record.
• PRO is included. Every member who plays has Smashpoint PRO for as long as they’re in the Organization, including the Live Tracker, Groups, and MCP access.

Members and guests

• Add people now, emails later. A member added by name only is a real Full member for ladders and tournaments. When they get an account, add the email and their history merges.
• Guests keep records honest. Log outside opponents as Guests so a school’s away matches count, without paying for players who aren’t yours.

Data, hosting, and your public page

• Data stays with the program. Roster, results, rankings, and ladders belong to the Organization, so nothing is lost when a coach or admin leaves. Add a second Owner under Settings so the Organization is never tied to one person.
• Hosting and data residency. Smashpoint runs on AWS in the United States, with every connection encrypted. Organizations and federations that need their data held in Europe can request to run on AWS locations in the EU; contact us to arrange it before you set up.
• Public page and search. A public ladder appears in Smashpoint search results, and your Organization has a public page at app.smashpoint.pro/your-url (set up under Settings › Public Page).

Fees

• No fees collected. Ladder and tournament fees are yours to collect through your existing system; Smashpoint only records them.

Related

• For Organizations: From trial to first ladder
• Member roles explained: Owner, Admin, Coach, Full, View
• How Organization billing works
• How Smashpoint protects your data